We require a 12-hour notice to cancel or reschedule your appointment. Please understand that your therapist's time has been reserved especially for you.
Without a 12-hour notice, the following cancelation fees apply:
- $25 (1 hour)
- $30 (90-min)
- $50 (2 hours)
LESS than 3-hours notice - 50% of scheduled service which will need to be paid in full before further appointments will be scheduled
NO CALL / NO SHOW = 100% of scheduled appointment cost which must be paid in full before any further appointments will be scheduled
If you are a member or package holder, you may choose to use a session on account instead of paying the cancelation fee. If you are redeeming a gift card and fail to cancel or reschedule, your gift card will be redeemed.
Please call us at (603) 263-4725 with any questions.
Please note that any therapist or the spa at large reserves the right to deny service to a client who is a repeat offender of late cancelations and no shows.